Communicating Decarbonization to Residents
This course focuses on communication strategies that support resident understanding and participation in decarbonization-related initiatives. Participants learn how to translate technical topics into language that is accessible and relevant to residents, frame messages around practical benefits, and address misinformation in a way that builds trust. The course also covers the use of data visualization, case studies, and resident-facing engagement tools such as speaking points and glossaries of common decarbonization terms. Scenario-based group exercises are included to help participants apply communication strategies in realistic situations.
Mon, Sep 8th, 2025
12:00pm - 1:30pm EDT
Virtual (Zoom)
Learning Objectives
- Learn how to simplify technical decarbonization topics for resident audiences
- Develop benefits-focused messaging that supports resident understanding and participation
- Identify strategies for addressing misinformation and building trust
- Understand how to use data visualization and case studies to communicate more effectively
- Recognize the value of engagement tools such as speaking points and glossaries
- Practice applying communication strategies through scenario-based group exercises
- Strengthen communication approaches that support resident engagement in decarbonization efforts
Course Details
This course is designed for professionals who need to communicate decarbonization-related initiatives, building changes, or sustainability efforts to residents in a way that is clear and credible. The session provides practical tools and examples that can support outreach, education, and engagement efforts across housing and residential contexts. Scenario-based group exercises give participants an opportunity to apply what they learn in realistic communication settings. The training is delivered in a virtual live format.
Provider:Fulya Kocak LLC
Instructor:Fulya Kocak, LEED Fellow
Course Type:Virtual, Live Instruction
Course Dates:Thursday, July 30, 2026 from 9:00am – 10:30am
Registration Deadline:July 30, 2026 at 6:00am
Time Commitment:1.5 hours
Record of Completion:Certificate of Completion
All training and certification courses are offered at no cost to participants on a first-come, first-served basis. Due to the time commitment, registrants may not sign up for conflicting courses unless the conflicting course is self-paced. This course is provided for educational purposes only and does not constitute professional, financial, tax, or legal advice. Participation in this course does not establish a professional relationship with the instructor or the DCSEU. Course content is subject to change, and we do not guarantee that it will perfectly match descriptions on our website or social media. We are not responsible for students' access to course materials, required products, or their ability to complete the course due to skill level, commitment, or other factors. No guarantees are made regarding earnings, success, or specific outcomes. Course participants are solely responsible for complying with all applicable laws, and the DCSEU and presenters disclaims any liability for penalties or damages incurred due to non-compliance.